Apple has reportedly started training of its AppleCare employees. Different sources have commented that Apple has started its training sessions for AppleCare Support employees. The training sessions are here to get ready support staff for OS X Mavericks launch. Apple already rumored to be launching OS X Mavericks later this month with an update to its hardware series. AppleCare Support staff training sessions will be happening for the next couple of days, and everyone in the batch forced to attend the training sessions.
In addition to training sessions, Apple is forming groups in AppleCare staff to avoid leakage of training session data to public. OS X Mavericks development has already reached the final stage within Apple, and we have not seen any developer preview coming out from OS X Dev Center. Apple is yet to release the Gold Master build of OS X Mavericks to OS X developers.
According to the report, AppleCare support staff require to attend training sessions 6 hours a day for next few weeks. The purpose of training session is to get ready support staff for OS X Mavericks support, installing, and debugging issues for users.
OS X Mavericks (10.9) update contains several improvements and enhancements, including new features such as Finder Tabs & Tags, redesigned core applications, integration of Maps in OS X, and introduction of iBooks on OS X. OS X Mavericks will allow users to get facilitate via iCloud Keychain.
The final version of OS X Mavericks will go available in OS X App Store for OS X users.